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Before you hire: 4 questions to ask

General guidance for any helical pile contractor, not a statement about this company's practices.

  • 1
    Pile designWho engineers the pile layout, and will you get a stamped letter or drawings?
  • 2
    Torque recordsWill they log final installation torque for every pile and give you a copy?
  • 3
    Product & coatingWhich manufacturer and shaft size do they install, and is the steel galvanized?
  • 4
    Permits & warrantyDo they pull permits and book inspections, and what warranty covers the work?

Earth Contact Products

Earth Contact Products (ECP) is a manufacturer of structural steel foundation systems based in Olathe, Kansas. Its site says it has supplied partner contractors with foundation repair products, training and support for 25 years.

The product line covers helical piles in several shaft sizes, steel push piers, grouted helical piles, helical brackets, underpinning brackets, slab and porch brackets, helical tiebacks, crawlspace support jacks, and waterproofing and drainage items. It also sells PolyPier foam lifting systems and offers a training schedule. The company serves residential and commercial foundation repair, retaining walls and new construction foundations.

ECP sells to contractors rather than homeowners. Contact it through the site to ask about dealer programs, training and technical support. Homeowners should ask their installer whether ECP products are used and request torque and depth records for any helical piles installed.